Terms of Use & Disclaimer


If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use. If you disagree with any part of these terms and conditions, please do not use this website.

The term “New Look U” or “us” or “we” refers to the owner of this website. The term “you” refers to the user or viewer of this website. New Look U (“We”) do our best to ensure that all information we provide (on our web site (“this website”) and elsewhere) is accurate.

The information we provide is for educational and informational purposes only and is not a substitute for qualified medical advice and/or consultation. We make no representations that our advice is accurate, up-to-date and/or complete and we offer no warranties in relation to it and we exclude all liability in relation to its contents, to the fullest extent such liability can be excluded by law.

The contents of this website are for general information purposes only and do not purport to be comprehensive, to provide advice or in any way to create any legally enforceable relationship between us and you. 

You should independently verify any information before relying upon it. We advise you to take professional competent medical advice informed by and adapted to your particular circumstances. 

In no event shall New Look U and its contributors have any liability for incidental or consequential damages relating to use of any of the information and ideas contained on this website and elsewhere.


  • You must be at least 18 years of age to use this Website and/or purchase our products/the Services. By using this Website and/or purchasing our products/the Services [and by agreeing to these terms and conditions] you warrant and represent that you are at least 18 years of age.
  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledged that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • This website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the connect of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United Kingdom of Great Britain and Northern Ireland.
  • All sales are subject to UK law.


What is Plastic Surgery Visualization?

See How You Could Look

Have you ever wondered how your face could be enhanced with cosmetic procedures? Our personalized service shows you. Simply submit your photo, explain your goals and our experts will personally edit the aesthetic procedures that could enhance your unique beauty.

A Bespoke Service

We offer a tailor-made service catered to meet your individual needs. After an in-depth consultation, our experts review your goals, analyze your beauty and carefully edit your photos - no apps, no AI. We can edit specific procedures that you have in mind, whether they’re surgical, non-surgical, or both. Or if you’re unsure, you can leave it up to us.

Cosmetic Procedure Action Plan

Not only do we show you how you could look with cosmetic enhancements, but we also explain the alternative procedures that could provide these changes, how to find a qualified, highly experienced, ethical doctor in your specific country or region, and the dos and don'ts of navigating consultations, pre and post operative care. 

When and how will I recieve my Plastic Surgery Visualization?

Once your order is placed, we will email you to commence your email consultation within 48 hours.

You will receive your Plastic Surgery Visualization Photos and documents via email as downloadable attachments within 14 working days after your email consultation concludes. 

What kind of photo should I submit?

Please visit our Photo Guidelines page for detailed information regarding the best kind of photo to submit for our services.

Can I wear makeup in my photo?

You're welcome to wear makeup. However, please avoid any extremely heavy makeup looks. Not only is it more difficult to edit a photo of your face if you're wearing extreme amounts of makeup, but also, it's difficult to determine what you look like naturally, and therefore which procedures could enhance your beauty the greatest. 

If possible, please avoid wearing false eyelashes. They make it difficult for us to edit your eye and brow area. If you have semi permanent lash extensions that cannot be removed for a photo, then don't worry about it! Whilst it's ideal to have fake lashes removed, we can work around them if needs be!

What is the New Look U Gift card?

The New Look U gift card allows you to partially pay for, or gift, the Plastic Surgery Visualization service to that special someone. 

After purchasing, you will receive an email containing a link to your digital gift card. Simply forward the email containing the gift card onto your loved one, or click on the link inside the email, and print it out to give to them personally. It's redeemable against our Premium, Premium + and VIP plans!

Will my photos be kept confidential?

Yes, your photos and information will always be kept confidential. 

What do I do if I wish to cancel my order?

If you wish to cancel your order please send an email to info@newlooku.com within 24 hours or we will unfortunately be unable to give you a refund.

The UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (Part 3, 28. (1) (B)) states that no cancellation period is given to the consumer once payment has been made for goods that are made to the consumer’s specifications or that are clearly personalised.

However, we understand that mistakes happen. Therefore we offer all of our customers 24 hours to make a cancellation. 

What do I do if I realize I made a mistake after placing my order?

Please send an email to info@newlooku.com within 24 hours. if you made a mistake regarding your order, or if you wish to change some details of your order.

If you inform us of your mistake after the 24 hour period we may be unable to rectify your mistake.

We offer a bespoke, personalised service, and after receiving your photo and payment, get to work very quickly in order to have your Plastic Surgery Visualization ready for you within 10 working days. If you inform us of the mistake after this 24 hour period, it will cause us to lose hours of work.

The UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (Part 3, 28. (1) (B)) states that no cancellation period is given to the consumer once payment has been made for goods that are made to the consumer’s specifications or that are clearly personalised.

However, we understand that mistakes happen. Therefore we offer all of our customers 24 hours to make a cancellation. 

Why is this service not offered to anyone under 18?

Whilst in most countries under 18s can have cosmetic procedures with the consent of a parent or guardian, we believe that these should only be performed under exceptional circumstances, such as for functional or medical reasons. In such instances, the procedures are no longer cosmetic, but rather functional or reconstructive procedures.

We don't believe it's ethical to offer purely cosmetic procedures to anyone under 18. Not only are under 18s still developing physically (which affects the success of cosmetic procedures), but they are also still developing emotionally. It may be difficult for an under 18 to comprehend the potential consequences of a change so early on in their lives.

We believe this also applies to the simulation of cosmetic procedures. This is why we do not offer our services to anyone under 18.

Will you make any change that I ask for?

We will only make changes to the photo(s) of your face that we believe will enhance your overall beauty, and that are realistically achievable. Therefore, we may have to turn away clients who request unrealistic or dangerous (if carried out in reality) changes to their photo(s).

If you feel addicted to cosmetic enhancements or desire to have unrealistic or risky procedures, you may be dealing with a mental health condition called Body Dysmorphic Disorder. For more information on Body Dysmorphic Disorder, the symptoms and how to get treatment, please visit:


Is this service for all genders?

Yes. Everyone is welcome!

Can male-to-female feminization and female-to-male masculinisation procedures be simulated?

Yes, of course!

We just ask that you please specify this in the description box (titled "Describe your goals or concerns") on our booking page when purchasing.